Last Updated: 2-8-24
At Stunning Solutions, we strive to provide the best services and products to our customers. However, we understand that there may be circumstances where you need to request a refund or cancel your order. Please read our Refund and Cancellation Policy carefully to understand your rights and our obligations.
Refund Policy
Eligibility for Refunds
- Time Frame: Refund requests must be submitted within 24 hours of your purchase. After this period, we regret that we cannot offer a refund.
- Eligible Purchases: Only packages purchased directly from our website are eligible for a refund.
How to Request a Refund
To request a refund within the eligible time frame, please follow these steps:
- Contact Us: Email our customer support team at [Email Address] with your order details, including the order number and the reason for the refund request.
- Review Process: Our team will review your request and, if it meets the eligibility criteria, we will process your refund.
- Refund Processing Time: Approved refunds will be processed within [X] business days. The refunded amount will be credited back to your original payment method.
Cancellation Policy
Order Cancellation
- Time Frame: You may cancel your order within 24 hours of purchase for a full refund. After this period, cancellations will be subject to our discretion.
- How to Cancel: To cancel your order, please email us at [Email Address] with your order details and request for cancellation.
Exceptions
- Orders that have already been fulfilled and delivered cannot be canceled.
- Customized or personalized packages may not be eligible for cancellation.
Important Notes
- Processing Fees: In some cases, processing fees may apply, and these will be deducted from your refund amount.
- Non-Refundable Items: Certain items, such as digital products or services that have already been rendered, may not be eligible for a refund.
Contact Information
If you have any questions about our Refund and Cancellation Policy, please contact our customer support team at:
Stunning Solutions
B17 FF RPS PALMS SECTOR 88 FARIDABAD HARYANA 121002
INFO@STUNNINGSOLUTIONS.IN
+91 880 221 0093
By purchasing from our website, you acknowledge that you have read, understood, and agree to our Refund and Cancellation Policy.